Avianca is a 3-star qualified airline that belongs to Colombia. Avianca has been operating the airline’s services for around a decade. After achieving so many heights and getting the strong trust of the passengers, it becomes a responsibility for Avianca to serve you rich services and maintain it every time. Also, look into the matters thoroughly so none of the passengers would face any issues. For this, Avianca is up to mark and offers the facilities of the phone call, online chat, email, or social media; to you, through which you can come in direct contact with an airline and share your feedback that helps the airline to make more efforts in services. Let’s go through the possible ways to Get in touch with Avianca and its procedures.
Ways to Get in Touch With Avianca
Via call:- Customer support phone calls are mainly operated by a computer voice that instructs you to press a particular number related to your concern. If you want to get in touch with Avianca, you can choose to call on the Avianca Customer Phone Number 1 (800) 284-2622. When you make a call, keep in mind that you should listen to the IVR. Press a number per your needs, then speak to an Avianca representative. First, choose your language on call, then hear IVR and press your desired number. After getting the complete information provided under the phone call service, you will get a number to press and connect your call with a human.
Via chat:- You are free to have a live chat with Avianca whenever you feel comfortable. It is an important feature of customer service that is operated through the Avianca webpage. You may check the steps also:-
- Hang on to the Avianca website.
- Look out for the “Help Center” option on the homepage, and click on it.
- Select the “Help” icon from the bottom.
- A live chat will open on your screen in which you can type and send your questions.
- You will get replies from the chat support team instantly.
Via social media:- If you are not comfortable dialing Avianca Contact Number, then there are official handles of Avianca on the social media platforms. You can easily reach those pages if you are a Facebook, Instagram, or Twitter user. Check these also to get through the social links:-
- For Facebook – facebook.com/AviancaGlobal
- For Instagram:- instagram.com/avianca
- For Twitter:- twitter.com/avianca
Via contact form:- Avianca also has an option for a contact form; it can be reached from the “Help Center” page of the Avianca web portal. You fill in the details like name, email, phone number, type of your query, and its short description. Later, after submitting it, you will receive an email with your form and the answers to your problem. You may continue to ask about your problems through the same mail in the future.
Customer services are the most important feature for any airline that must be maintained carefully. These are the possible ways to help you get through Avianca and obtain assistance from the Avianca customer support team.