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How to Resolve Roku Error 020 HDCP Issue?

Overview: If you face a Roku error 020 HDCP issue and want some fantastic solution. Then this blog is for you. Follow this write-up to find out the causes and the methods to fix it.

 

The HDCP is the protocol for the copyright shield or anti-privacy. It is incorporated straight into modern devices such as smart TVs, streaming devices, etc. Both (cables and devices) must be compatible with HDCP protocol to stream the media. The Roku error code 020 issue may occur if the Roku devices fail to specify of the TV or cable is compatible with HDCP protocol. There are many other reasons which are going to mention in this blog.

 

What are the Causes for Roku Error 020?

From the various user’s feedback, several factors trigger this error. Some of them are listed below:

 

  • The HDMI cable used for connecting the Roku devices might be damaged or faulty. This will indirectly fail to sustain the content protection technology.
  • The TV OR AVR sometimes doesn’t support HDCP or the HDMI connection. Thus Roku error 202 occurs. 
  • When the HDMI connector is defective.
  • A poor internet connection can also be a reason.

 

After knowing the reasons, it’s time to fix the error.

 

Read Also- roku error 014.30

How to Fix Roku Error 020?

Fixing the error 020 isn’t a challenging task. You can fix it by the given methods. These are:

 

Method 1: Check the HDMI Cable

Sometimes, due to some reason, the HDMI cable can be shifted from its port. You need to check and reset it. Following are the steps:

 

  1. Firstly, remove the HDMI cable from the Roku player and TV.
  2. Then, Turn Off Roku, unplug all the power cables, and wait for a few seconds.
  3. After that, connect the HDMI cable tightly, followed by other cables.
  4. Finally, Turn ON the Roku device and TV.

 

Method 2: Restart the Roku Device and the TV

The Roku error 020 could occur due to a temporary communication glitch between the devices. So to fix the error, you have to restart the Roku and TV. You can do this in two methods, one by remote and another manually.

 

1. Restart the Through Roku Menu

 

  1. Firstly, open the Roku Settings from the Home menu (Press the Home button from the Roku remote) and, scroll down, choose System.
  2. Then, choose System Restart.
  3. Now, wait until the Roku device turns on and check for the error.

 

2. Restart Manually 

To fx the Roku error 020, you have to disconnect both the devices from each other and then restart them.

 

  1. Firstly, unplug the HDMI cable from both TV (or AVR) and Roku devices. 
  2. Then, power off the TV and then unplug it from the power source. 
  3. Now, also unplug the Roku device from the power source. Wait for at least 3 minutes.
  4. After that, plug the HDMI cable into the TV and Roku device. Ensure that each connector is seated properly.
  5. Now, plug back both Roku and TV/AVR devices to the power source and turn on the devices.
  6. Once the devices turns on, check that the error is cleared. 
  7. If that did not work, then repeat steps 1-5. But at step 5, firstly power on your TV, and after it completely turns on, then turn on the Roku device. 
  8. Finally, check for the error.

 

In Consideration

With the help of this blog, we present to you the methods to fix the Roku error 020 code. We also present the reasons behind the error. These steps are easy to use, even for a non-tech user. If you find any difficulty with the above-given information, please do comment. We will get back to you. You can also visit goroku.com/hdcphelp for more info.

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