How to Troubleshoot QuickBooks condense data error?

Troubleshoot QuickBooks condense data error

Often QuickBooks users use the QuickBooks Condense Data Error feature to reduce the size of the company file to a considerable degree restoring QuickBooks Desktop’s actual performance. However, at times this feature might not work properly, or condensing data can trigger several errors in the application if proper instructions are not followed. There can be a handful of reasons causing such an error in QuickBooks. However, this error can be resolved using some set of steps that we have discussed later in this post. The user can end up in such an error if there is a conflict in the selection of the framework. Another reason can be if there are certain errors in the PC registry.

The user can experience this issue due to a handful of other factors, which we have discussed later in this post along with the fixes for the same. Thus, make sure to read the post till the end. Note that performing the troubleshooting properly is essential to prevent data loss. To know more, make sure to read the post till the end.

What causes condense data issue in QuickBooks?

The following can be reasons behind the occurrence of such an error in QuickBooks:

  • In case the company file is located on some other computer in the network.
  • Or if the company file is damaged or corrupt.
  • The user can also end up in such an error if the QuickBooks company file contains a negative quantity and/or negative inventory.
  • Insufficient system storage can also be a valid reason behind the occurrence of such an error
  • Outdated QuickBooks Desktop app and Condense Data feature can lead to such an error


  • Damaged QuickBooks log file can also trigger this issue

See also: How to Set up Multi-User Network in QuickBooks desktop?

Steps to resolve the condense data error

The user can try to fix Negative Entries in the QuickBooks Company File to get rid of the QuickBooks condense data error.

  • The very first step is to navigate to the QuickBooks installation folder and open LOG file.
  • And then, scroll down to the very bottom in the file and look for Error and Type of error in the text.
  • The text in the file will indicate the transaction and entries that are having a negative value or any other type of error.
  • Note down the invoice number and search for the same in the company file.
  • Make the required changes to the value of the transaction or the entry and save the file.
  • Try to condense the company file once again and check if the issue persists

This brings us to the end of this post, where we hope that the steps discussed above helped in getting rid of QuickBooks Condense Data Error permanently. However, if for some reason the error continues to trouble you or if you are stuck at any point of time, then feel free to contact us at +1-888-351-0999 and we will provide you with immediate support and assistance. We are a team of technically sound QuickBooks professionals who work round the clock to provide immediate support and assistance.

Also Read: How to Troubleshoot QuickBooks error code 401?

Levin Smith

I am working as an Accounting Software Expert and Microsoft certified technician. Currently, Working with Axpert Accounting from last 3 years. Visit Blog: QuickBooks Unexpected Error 5

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