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Why is my AOL mail not working today?

AOL mail not working

AOL is an email software that is used by hundreds or thousands of people on an everyday basis. People love it because of the many features available in the software. From sending and receiving emails to the security features, AOL offers the best of it all. However, like any other invention of man, AOL isn’t perfect either. You do face issues with it. People often come up with AOL mail not working complaints.

People facing this error are unable to send or receive emails, open images, lose their important emails, or are unable to retrieve the same. There can be various reasons behind all these issues. Some include physical while others include software problems.

If you are also here for the same reason, then you have nothing to worry about anymore. This blog will solve all your issues. Here, not only will you learn the reasons behind this issue, but you will also get to know how you can overcome each of them.

Reasons Triggering AOL Mail Not Working Issue

As we mentioned, this problem is vast and, therefore can happen due to ‘n’ number of reasons. Hereafter, we have mentioned some common triggers.

  • A bad internet connection
  • If you forget your AOL account password || change aol mail password
  • In case the AOL server is down
  • When you try to run the email on an incompatible browser
  • A problem in configuration of a third-party email
  • In case the filters are not set right
  • When your account gets deactivated
  • Restriction because of a firewall
  • If you have blocked pop-ups on your system

Along with these, there can be other causes too. Let us further discuss how to resolve the AOL mail not working problem.

Troubleshoot AOL Mail Not Working Issue

Remember that you need a good internet connection to work with these troubleshooting solutions. Once you have that, this is what you need to do:

Fix 1: Edit The AOL Filters

The simplest fix to this error is removing the unnecessary filters.

  • First, open AOL on your browser and put in your email address and password to sign in.
  • Once you are on your dashboard, on the left side, look for Filter Settings and click on the same.
  • Next, in this window, you will find filters that you are set in your account.
  • Select the ones that you want to remove and hit the Delete button.
  • Confirm it by clicking on Yes.
  • Furthermore, if you want to add more of them, select Create Filter.
  • Then do the needful and exit the application.

Restart it to check if your AOL mail not working error is resolved.

Fix 2: Go Through The Spam Folder

If you cannot find the emails that people are sending you, then they might have landed in the Spam Folder. This is where all the emails that seem unnecessary to the application are present. It is very possible that some of your important ones lands in this folder.

  • Log into your AOL email account by putting in the credentials.
  • Next, click on the Spam folder present on the left side of the page.
  • Eventually, all the emails that the system believed to be spam will be here.
  • You can now look for the ones that you are missing from your inbox.

Fix 3: Look If Your Account Is Deactivated

AOL queues an account for deactivation under certain circumstances. The software has a policy for the same, and anyone who disregards it can lose his account. Following are the reasons your account might be deactivated:

  • If you go against any clause in Terms of Service policy of AOL
  • In case you send a request to the software to deactivate your account.
  • Also, if you have not used your AOL account in the last 12 months.

Fix 4: Try Disabling Firewall

One of the reasons behind AOL mail not working could be a restriction from your firewall. To check this, you can disable it for some time and try running it then.

  • Open your PC and from the taskbar, click on the upper arrow.
  • Here, you will find your Firewall icon; select that.
  • A small list of options will appear before you.
  • In this list, you will find disabling options for various periods.
  • Click on the time that suits you the best, 1 hour, 10 minutes, or any other.
  • Once you finish the disabling, open AOL mail on your browser.

Fix 5: Disable Explorer Protected Mode

If you have enabled the protected mode, then this can restrict the AOL site from running on your browser. Follow these steps to disable this setting.

  • Open the Run dialog box on your PC by clicking the Windows and the R key together.
  • Here, enter inetcpl.cpl and click on OK.
  • Once the Internet Properties window is up, head to the Security tab available on the menu bar.
  • Now, click on the Internet icon. This will look like a globe.
  • Once the options scroll down, you will locate a slider on this tab.
  • Hereafter, move the slider to Medium High and check mark Enable Protected Mode option.
  • Finally, click on Apply and then hit OK.

You now need to restart the browser and open AOL on the same.

Summing Up

Users usually face AOL mail not working problems, and this can mean that they are unable to access their emails, download images and other documents, or simply can’t log into their AOL account. This blog helps the same users. You can follow the troubleshooting solutions mentioned above and get the issue fixed.

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